Privacy Policy
Effective Date: July 29, 2025
At OpsAlpha VA, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect
- Contact Information: Full name, email address, phone number
- Business Information: Company name, role/title, business needs
- Service Usage Data: Interactions with our website, service inquiries
- Communication History: Emails, messages, and other forms of direct communication
2. How We Use Your Information
- Responding to inquiries or service requests
- Matching you with the appropriate virtual assistant(s)
- Improving our services and operations
- Sending updates, announcements, or marketing communications (with consent)
We do not sell your information to third parties.
3. Data Security
We implement industry-standard security measures to protect your personal data. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure.
4. Third-Party Services
We may use third-party tools (e.g., email services, analytics, form processors) to enhance our operations. These providers may have access to your data as required to perform their functions but are obligated not to disclose or use it for any other purpose.
5. Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data
- Withdraw consent for marketing or data processing at any time
To exercise these rights, contact us at: info@opsalpha-va.com
6. Cookies
We may use cookies to improve your browsing experience. You can control cookie preferences through your browser settings. For more details, see our Cookie Policy.
7. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date.
8. GDPR Compliance (EU/UK Residents)
If you are located in the European Union or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR):
- The right to be informed about how your data is used
- The right to access, correct, or delete your personal data
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent at any time
- The right to lodge a complaint with a supervisory authority
To exercise your GDPR rights, please contact us at info@opsalpha-va.com.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact:
- OpsAlpha VA
- 📧 info@opsalpha-va.com
- 🌐 www.opsalpha-va.com